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Prayer Book Society Online Shop - Terms and Conditions of Use


Welcome to The Prayer Book Society’s online shop at (the 'Site'). The online shopping supporting operation is owned by the Prayer Book Society, Registered Charity number 1099295 and Company Limited by Guarantee number 4786973).  The site was built by Nicky Stephen Marketing Ltd.  Your personal details will be held by the Prayer Book Society for the purposes of the fulfilment of your order.  Please read the following policies carefully before using the Site. By using the Site, you signify your agreement to be bound by these conditions.

1. Terms of Use »
2. Terms of Sale: Shop »
3. Privacy Policy »

In these policies, the following definitions apply:

"The PBS" (also referred to as 'we' and 'us') means the Prayer Book Society, Registered Charity number 1099295 and Company Limited by Guarantee number 4786973.

"Site" means The Prayer Book Society’s website at

"Shop" means the Prayer Book Society's online shop for online ordering of merchandise located at

  1. Terms of Use

    These are the general terms and conditions of the PBS online shop governing your use of the Site.

    1. You are allowed to

    1.1 purchase goods from the Shop, provided you accept the Terms of Sale, which will apply to any contract made between you and the PBS for the purchase and sale of goods from the Shop. These terms are outlined in Section 2 below;

    1.2 browse the Shop using a compatible web browser. Permission to browse the Shop includes permission to make temporary or cached copies of parts of the Shop to the extent that this occurs in the normal course of using your browser and that these copies are used only to facilitate current or subsequent access to the Shop by you;

    1.3 print a copy of any page of the Shop for your own personal purposes, provided you do not do any of the things set out under "What you are not allowed to do".

    2. What you are not allowed to do

    2.1 You may not remove or change anything on the Shop;

    2.2 You are not allowed to copy or use any material from the Shop for any commercial purpose.

    2.3 You are not allowed to remove or change any copyright, trade mark or other intellectual property rights notices contained in the original material or from any material copied or printed off from the Shop.

    3. Your personal information

    3.1 Usage of your personal information is governed by the PBS's Privacy Policy, which forms part of these General Terms of Use.

    4. Usernames and Passwords

    4.1 This website does not require you to create a username or password

    5. Rights

    5.1 All intellectual property rights in any material (including text, photographs and other images and sound, downloads, software, trade marks and logos) contained in these Site is either owned by the PBS or has been licensed to the PBS by the rights owner(s) so that the PBS can use this material as part of the Shop. These rights are protected by United Kingdom and international copyright and database right laws. You are only allowed to use this Shop and the material they contain as set out in these terms.

    6. Third party websites

    6.1 This Shop may also contain links to other third party websites, which are not under the control of and are not maintained by the PBS. Any such links are not an endorsement by the PBS of any products or services available on such sites. The PBS provides these links for your convenience only and you use such links entirely at your own risk. We accept no responsibility for the content or use of such sites or information contained in them.

    7. Suspension and termination of accounts

    7.1 The PBS may suspend the operation of the Site for repair or maintenance work or in order to update or upgrade the contents or functionality of the Shop from time to time. Access to or use of the Shop or pages linked to it may be interrupted or contain errors;

    7.2 The PBS may cancel your order(s) immediately in the event you breach any of these terms of use or if you are late or do not pay any sums due to the PBS.

    8. Enquiries or complaints

    8.1 If you have any enquiries or complaints about the Site then please address them to:



    1. General and governing law

      9.1 The PBS may change these terms of use from time to time and will attempt to notify you of any major changes by posting a message on the Site. By browsing the Site you are accepting that you are bound by the current terms of use. Please review this policy each time you use the Site as it is subject to change at any time by the PBS without notice to you;

      9.2 This Agreement constitutes the entire agreement between the PBS and you in relation to the shop and takes the place of all prior agreements, representations, statements and understandings between the PBS and you regarding the use of the shop. You agree that you have not relied upon any representation or statement not recorded in these Conditions in entering into this Agreement.

      9.3 The failure of the PBS to exercise or enforce any right or provision of this Agreement or the delay by the PBS in so doing shall not constitute a waiver of such right or provision. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. The section titles in this Agreement are for convenience only and have no legal or contractual effect.

      9.4 These terms and conditions shall be governed and interpreted in accordance with English law, and you consent to the non-exclusive jurisdiction of the English courts in respect of any dispute arising from these terms and conditions.

      II. Terms of Sale:

      This Terms Of Sale Policy forms part of the General Terms of Use, which governs your use of the Site, and encompasses purchasing activities on the Shop.

      1. The Sales Terms

      Should you purchase any goods from the Shop, you will be contracting with the PBS on the terms outlined below. Please read these terms and conditions carefully.

      1.1 These Terms of Sale ("Sales Terms") govern the supply of any goods you order via this Shop. Please read through the Sales Terms carefully. If you do not agree with the Sales Terms, do not order any goods from this Shop. If the PBS accepts any order for goods from you, then its agreement with you will be made on these Sales Terms.

      1.2 Please note that the PBS reserves the right to amend the Sales Terms from time to time. The PBS will publish the amended Sales Terms on the Shop and any new versions of the Sales Terms will come into effect as soon as the PBS publishes them on the Shop (with the exception that any orders that the PBS has already accepted from you prior to any such change will be subject to the Sales Terms in force at that point).

      2. Availability of the goods supplied by the Shop

      2.1 The PBS may terminate or suspend the supply of any goods displayed on the Shop in the event of out of stocks, for support or maintenance work, in order to update content or for any other reason. The PBS may do this at any time and without notice. Products on the Shop are normally available for despatch within 72 hours.

      3.  Buying goods from this Shop

      3.1 Pricing policy - The PBS may change the prices of the goods displayed on the Shop at any time. The prices for all the goods available on the Shop are clearly marked in their description and are inclusive of VAT (if applicable). All applicable delivery charges are also displayed on the Shop. All prices are in Pounds Sterling. The PBS may make available offers and discounts using promotion codes. Only one promotion code is valid per order.

      3.2 Conclusion of Contract of Sale -The information relating to the PBS's goods and relevant prices are displayed on the Shop for your information and to enable you decide whether you would like to make us an offer to purchase any such goods. When you place an order to purchase a product from will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you. That acceptance will be complete at the time we send the dispatch confirmation e-mail to you. Any products on the same order which we have not confirmed in a dispatch confirmation e-mail to have been dispatched do not form part of that contract.

      3.3 Method of payment - For orders placed via the Online Shop, the PBS handles all payments through the PayPal payment system, and their terms and conditions are available separately at

3.4 Delivery - Standard service delivery is detailed on the Site and is charged the same for any delivery destination, both in the UK, Europe and International. These charges cover                                packing, handling and delivery. Orders are usually responded to within 72 hours, and are dispatched to arrive within 3-5 working days.

3.5 Out of stocks - If any item you have chosen is unavailable, the PBS will contact you via phone or your email address and set out the options that are available to you.

3.6 Return of goods policy - We want you to be completely satisfied with your purchases. Please let us know if you are not entirely satisfied with our products or our service, so that we can rectify the situation. We try to ensure that the products are the same as our original samples, although sometimes differences do occur. Items are described and photographed as accurately as possible, but please note that sizes, colours and designs may vary. If you are not completely satisfied with any item you ordered, just return it, if possible in the original packaging (with your customer advice note) within 14 days of the date of receipt and we will refund your money or send you a replacement - no questions asked. Items returned under the PBS's 14 days returns policy must be unopened with any seals and shrink-wrap intact (e.g., for CDs and DVDs). Please note: we can only accept the return of opened items if they are faulty. We are only able to replace identical products (requests for different sizes acceptable), so if you wish to order additional items it will be treated as a new order. The PBS guarantee is in addition to your statutory rights.

When you send your item back to us, we'll process the returned item then notify you via e-mail of your refund. You can expect a refund in the same form of payment originally used for purchase within three weeks of our receiving your return.

If you are returning an item because of an error on our part or because it is damaged or defective, we will be happy to refund the delivery charges incurred in sending the item to you and we'll reimburse your costs in returning it to us.

If the product is damaged in any way or has become broken in transit please contact customer services by contacting us

3.7 Cancellation Policy - Please note that you have a legal right to cancel your order within 7 days of the date of receipt of the goods (provided the goods are returned to us new and in an unused condition in the original packaging together with a copy of the receipt. By returning, packing securely and enclosing the advice note and sending it back to The Prayer Book Society, The Studio, Copyhold Farm, Lady Grove, Goring Heath, READING RG8 7RT, a refund will be provided within 30 days of the date of cancellation.


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